WNS to Manage Process Automation for Pacific International Lines

WNS (Holdings) Limited (NYSE: WNS), a leading provider of global digital-led Business Process Management (BPM) solutions, today announced its strategic relationship with Pacific International Lines (PIL), one of the world’s leading container shipping companies, headquartered in Singapore. 

In this multi-year contract, WNS will work with PIL to accelerate its digital transformation journey by leveraging WNS’ proprietary shipping process automation platform, Malkom.ai. This collaboration will enable PIL to optimize costs, improve process efficiencies, and streamline shipping operations across its agencies network.

“We are delighted to announce this new relationship with Pacific International Lines. WNS’ extensive expertise and experience in working with leading global shipping and logistics companies enables us to offer industry-specific solutions that address evolving market dynamics and deliver transformational growth,” said Keshav R. Murugesh, Group CEO, WNS.
 
Lionel Chatelet, CCO, Pacific International Lines, added: “As we continue our business transformation, PIL is committed to Digital & AI enabled solutions that will ensure we remain on the cutting edge of operational efficiency and customer centricity. We believe that our long-term strategic relationship with WNS will enable us to achieve these key business imperatives.”